Community Metrics Archives - BP Custom Dev

Dashboard showing 6 community engagement metrics beyond MAU: engagement rate, activation rate, retention cohorts, NPS, power law, and support deflection

Community Engagement Metrics That Actually Matter in 2026 (Beyond MAU)

Varun DubeyApril 30, 2026Engagement & Gamification Member Engagement Online Communities

MAU tells you how many people touched the door. These six metrics tell you if anyone sat down at the...