A WordPress maintenance plan for busy communities
Four tiers, flat per-site pricing, cancel anytime. Staging-tested updates, encrypted backups, malware removal and a written status every Friday.
- Tiers
- Four
- From
- $99 / site / mo
- Backups
- Encrypted, 30 days
- Money back
- 30 days
Four tiers, sized to what the site actually needs
Each tier stacks on the one below. Enquiry only: this page takes no payments, we quote after we see the site.
Essentials
If the site rarely changes.
- 24/7 uptime monitoring
- Cloud backups, four times daily
- Staging-tested updates
- Weekly written status
- Malware scan and removal
Professional
Once the site earns money.
- Everything in Essentials
- Faster backup cadence
- Priority queue
- Emergency support SLA
- 30-day money-back guarantee
Ultimate
High-traffic stores and busy communities.
- Everything in Professional
- Dedicated account management
- eCommerce performance work
- BuddyPress and community specialists
Care Pro
When the site is still being built.
- Everything in Ultimate
- Four rolling development hours a month
- Small features shipped, not just maintained
- Basecamp board with a named engineer
Specialists in the products we build too
We maintain our own products in production, so a ticket on one of them lands with people who already know the codebase.
BuddyNext
We maintain BuddyNext communities ourselves, so a BuddyNext maintenance ticket goes to people who already know the codebase.
Visit buddynext.comBuddyX
BuddyX is our own theme; a maintenance issue on a BuddyX site is handled by the same team that ships its updates.
Visit buddyxtheme.comReign
Reign is our own theme too, so Reign and its add-ons get maintained by engineers who already run it in production.
Visit reigntheme.comJetonomy
We run Jetonomy ourselves as a forum product, so a Jetonomy maintenance request goes to people who maintain that same codebase daily.
Visit jetonomy.orgSeven inclusions, in every tier
Independent uptime probes with a 60-second alert to the on-call engineer if the community goes down.
Encrypted, off-site backups four times daily on every tier, retained for thirty days.
Continuous scanning. If the community is compromised we clean it at no extra charge, on every tier, not as an upsell.
Plugin, theme and core updates run on a staging clone first, including BuddyPress and BuddyBoss updates that touch custom code. Production only gets an update once it passes.
What we updated, what we caught, what we monitored, what is next, every Friday. Prose in your inbox, not a dashboard to log into.
Cancel within the first thirty days for a full refund. Renewals after that window follow the published refund policy.
The same engineers who maintain BuddyX Pro, the 26-plugin BuddyPress Community Bundle and the Reign theme handle your community.
Production-down reaches a senior engineer within one business hour during coverage, four hours overnight, whether or not anyone is online at the time.
4.8 out of 5 from 93 reviews on Trustpilot
What community owners say, in public, under their own names
Choosing Wbcom Designs for our WordPress project was a game-changer. Their expertise in BuddyPress and LearnDash plugins transformed our vision into a reality, creating a seamless and engaging eLearning and community platform. The team's professionalism, responsiveness, and innovative solutions stood out, ensuring a smooth development process and a product that exceeded our expectations.
ESBO LTDBulgaria, Trustpilot, March 2024We were having a critical issue with our website. We were able to quickly get through to WBcom Designs and they worked with us to give them what they needed to find the problem and correct it. I highly recommend their team and especially Pallavi.
Sandy EllingsonUnited States, Trustpilot, July 2024Great Support and well developed plugins, one of the best Buddypress / Buddypress plugin developers.
Eric HinzGermany, Trustpilot, March 2024Wbcom Designs was methodical, reliable, innovative, and knowledgeable. They communicated with us every step of the way and delivered on time and on budget.
Verified Upwork clientUpwork review, Forum setup projectFrom the moment we partnered with Wbcom Designs in 2016, they have been nothing short of phenomenal, becoming not just our go-to website developers but also treasured friends. Their team, led by the incredibly kind and competent Varun, has saved our operations on more occasions than we can count, proving their indispensability time and again. Honestly, we would not be where we are without Varun! What sets Wbcom Designs apart is not just their exceptional coding and website building skills, which are indeed the best we've ever encountered, but also their remarkable work ethic and dedication. They are always there when we need them, no matter the request or time. This level of availability and commitment is rare and has been instrumental in our company's growth and smooth digital operations. Their expertise is vast, covering all the bases and then some, ensuring that every solution is not just effective but also innovative. Varun and his team have a way of making complex technical solutions understandable and accessible, which has been a huge relief and support to us over the years. We are endlessly impressed by how Wbcom Designs not only meets but consistently exceeds our expectations. They go above and beyond in every project, large or small, demonstrating a genuine care for our success and well-being. Their knowledgeable guidance and friendly support have been pivotal in our journey, and it's clear they invest not just their time but their hearts into their work. In a world where genuine, reliable, and high-quality web development services can be hard to find, Wbcom Designs shines as a beacon of excellence. We cannot imagine going anywhere else for our web development needs. To Varun and the entire Wbcom Designs team: thank you for being such an integral part of our story. Your work ethic, expertise, and kindness have made all the difference.
Tresne MiddletonTrustpilot review, AustraliaFantastic 6 star support. I wanted to setup a membersite and tried many solutions. I contacted Wbcom for BuddyX and tried the theme with Buddypress. I am not a webdesigner or a coder, but had a requirement that was not standaard. I contacted WBcom and Pallavi helped me from start to finish with snippets to get my requirement working. Thanks Pallavi for your patience and support.
HubertTrustpilot review, Italy
