Updated January 18, 2026.
Real-time chat builds trust and answers blockers before checkout. These WooCommerce live chat plugins mix automation, CRM context, and human handoffs for 2026.
What matters
- Unified inbox: Merge chat, email, and social DMs.
- Triggers: Auto-send messages based on cart, product, or time.
- Knowledge base links: Surface FAQs inside the chat window.
Affiliate highlight
LiveChat for WooCommerce integrates with your CRM and tracks conversions from chats.
Final thoughts
Mix bots with human agents so shoppers feel heard without waiting. Export transcripts to guide FAQ improvements.
