Updated January 18, 2026.
Surveys collect voice-of-customer insights and help you adapt catalog, pricing, or services. These WooCommerce survey plugins keep requests friendly and tied to the buying journey.
Survey essentials
- Post-purchase prompts: Ask for feedback one hour or one day after checkout.
- Reminder cadence: Send a gentle follow-up if buyers don’t respond.
- Action triggers: Route responses to help desk or marketing automations.
Affiliate highlight
Cancellation Survey & Offers for WooCommerce adds flexible surveys after purchases or on cancellation.
Final thoughts
Use surveys sparingly and reward participation. The insights will shape product FAQs, new services, or shipping improvements.
