Author: Varun Dubey

Community Portal Requirements: 33 Questions to Send Vendors Before You Sign

A vendor-neutral community portal requirements checklist: 33 questions covering identity, spaces, moderation, data and exit, with why each one matters and what a weak answer looks like.

Alumni Portals Die of Quiet. Here Is What Universities Keep Missing.

Graduates do not return to an alumni portal for a giving campaign. They return to find each other. Why most alumni platforms go silent, and how to build one around the directory instead of the donation form.

Turn Your Support Portal Into a Place Customers Answer Each Other

Every support ticket you answer twice is a community you have not built. How to add a peer layer to a customer portal, what it deflects, and the mistakes that make customers resent it.

The Employee Portal Nobody Opens (and the Five Things That Change That)

Most employee portals are technically fine and socially dead. The reasons staff stop opening an intranet are behavioural rather than technical, and all five are fixable without a redesign.

Nobody Reads the HOA Newsletter. They Would Read the Feed.

Residents associations run on PDFs nobody opens and WhatsApp groups nobody controls. A resident portal fixes both, and self-hosting means the association owns it rather than renting it per household.

Community Portal, Forum, or Slack? Pick Wrong and Your Members Go Quiet in Six Weeks

Three shapes of community software with three different failure modes. A straight comparison of community portals, classic forums and chat tools, including which one your group will actually keep using.

Your Members Log In, Download the PDF, and Leave. That Is Not a Portal.

Most association member portals are a paywall wrapped around a document library, so members visit once a year and leave with a file. Here is what separates a portal that renews on habit from one that renews on value.

SharePoint Charges Per Head for Your Company Water Cooler (and You Cannot Buy It Alone Anymore)

Standalone SharePoint is being retired in 2026, so the intranet now arrives bundled in a Microsoft 365 suite priced per head. Here is what that costs at 50, 200 and 1,000 staff, and how to build an intranet people actually open on WordPress instead.

Your Community Doesn't Live on Discord. It Lives on Borrowed Land.

The Best WordPress Portal Plugins in 2026: One Chart for Client, Customer, Member and Community Portals

The word portal is doing four different jobs, and picking the plugin for the wrong one is the most expensive mistake in this category. A decision chart plus verified pricing for client, customer, member and community portals.

How to Build a Community Portal on WordPress (Instead of Renting One From an Enterprise Platform)

Experience Cloud bills $5 per member per month, so a 500-member portal costs $30,000 a year. Every community portal is built from the same six features. Here is how to run all six on WordPress, and the three cases where you should still buy commercial.